How Rentify Will Help You Go Digital Without Disrupting Business Operations

Going online disrupts business operations in many ways, slowing down growth, creating confusion, and repelling customers. What if we told you there’s a smarter way to go online without breaking business operations?

Digital players are outperforming offline competitors in multiple ways. They are offering better rental experience, accessing a wider audience, utilizing digital marketing tools to the fullest and also establishing a solid brand image. 

Competing with these players would require you to go online. While it may seem like ‘what’s the trouble in going online?’ at first glance, the sooner you make the transition you start witnessing issues. 

Let us discuss some of the key problems that rental businesses phase during their offline to online transition.

Key Challenges Rental Businesses Face When Going Online

1. Hosting and Setup Issues

In the beginning, you may face troubles related to setting up the online rental store. It can include figuring out the hosting part, configuring logos, color scheme, bank details to add, creating admin profiles, and more. All of this can take anywhere from 2 days to 2 weeks.

2. Training and Onboarding Issues

From day one, you will start noticing onboarding issues in figuring out how the system works. Getting used to the entire admin dashboard will consume ample time in configuration only, and then you will need to teach the same to other staff members, such as admins and sub-admins, they will also learn at their respective speeds.

3. Operational Slowdown

The operational slowdown when transitioning from an offline business model to an online business model is real. During the transition phase, the business focus shifts towards migrating to the online platform, and real-time business activities suffer. The workload of all employees also increases, further slowing down migration and offline operations.

4. Change in Workflows

Without the rental software, all operations were handled manually, including invoicing, taxation, receiving return items, etc. However, with an online rental store, you will need personnel who can quickly adapt to digital workflows and mark order status, return status, coordinate with customers, and send system notifications.

5. Customer Confusion

Rental stores not only create confusion for your staff but also for the customers, who may feel confused whether they should order in person/call, or place an online order. Even when placing an online order, they may be worried about customer service and your response time to online issues. 

6. Inventory Management

Usually, rental stores simplify inventory by bringing automation. However, if you do not utilize the system’s inventory management features properly, you will end up doing the inventory checks multiple times, once in the Excel sheet, once manually, and on your online rental store. This is especially true for those rental businesses that are new in the digital landscape, but with time, the problem can be solved.

How Rentify Helps With All These Transition Problems and Ensures a Smooth Digital Transformation

Rentify is developed considering all these transition problems in mind. Our experts closely analyzed the challenges that rental business owners face. While it is difficult to completely avoid all challenges, with the help of purpose-driven and user-friendly features, Rentify is able to ensure a smooth transition for all rental business owners without disrupting their daily operations.

1. Instant Setup

Rentify rental software ensures an instant setup for rental businesses. As it is free of cost without the burden of choosing from multiple paid packages, it speeds up the decision-making. Additionally, instead of the distracting walkthrough buttons and guides, Rentify provides an interactive setup checklist right on a single page, making the setup process far easier than you can think. 

2. Easy to Use

In the entire rental store software market, Rentify is going is the easiest solution so far. It outdates all other solutions in terms of speed and usability, offering the best experience to both staff members and customers. Meaning, no operational slowdowns and workflow adaptation problems.

3. Clear Ordering Process

One of the most refined workflows in Rentify is its ordering process. Customers don’t need to guess how they need to place their order, or where they will pick up and return the rental items. From accepting rental dates and order processing to delivery and tracking returns, Rentify helps remove all the confusion so that customers don’t have to keep calling you. Additionally, you can provide unmatched customer service with Rentify’s internal messaging.

4. Streamlined Inventory 

To simplify the online inventory, Rentify comes with a single-page product catalog plus an inventory form. Staff members can directly add inventory online instead of keeping double logs. They can automate operations, including returns tracking, and will only require a manual audit of the online and warehouse inventory once or twice a year.

5. No Hosting Issues

Being a SaaS solution, Rentify comes pre-hosted, eliminating the need for you to invest additionally in a hosting server. Unlike other SaaS solutions, Rentify provides ample storage space for you to establish and grow your rental business. 

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Conclusion

With the help of Rentify, rental business owners no longer have to worry about the pause and distraction in their ongoing operations. They can handle the transition without any slowdowns in operational workflows and ensure a satisfying user experience for customers. As Rentify will be free of cost, even startups or business enthusiasts can also launch a rental store to take on a new venture. With the help of its inventory management options, tracking returns and displaying product availability will become seamless and automated. This not only minimizes errors but also saves valuable time previously spent on manual updates.